What problems does FeedBox Solve?
Removes the 'boring' out of Feedback
Phases out traditional paper-base feedback forms. No paper clutter. No manual segregation of feeds
Powerful Analytics on cloud
It Helps you take action in a jiffy Analyse feedback in real-time, respond to customers even before they leave your outlet.
Reward the Feedback Received
Laser targeting of existing clientele with offers based on intelligence
This builds loyalty. Has your customers coming back to you.
Configure multiple Feedback forms
Customize your feedback form. Capture exactly what you’d like to hear from your customers. Have a new product line? Know how your customers are accepting it.
Up your customer loyalty
Your brand presence on your customer’s phone. 24x7.What better marketing than communicating with your customer one-on-one. YES! FeedBox makes it happen. Never out of sight, hence never out of mind.
Benchmark your business against your competitors
Comparative averages of competition exposes weakness and strengths
Feedbox @ Store
Feedbox, which is an interactive tablet / mobile application provides an opportunity for organizations to retain their customers by increasing efficiency in their feedback management, while it also provides a platform for customers to express their view in a convenient, hassle-free manner. Feedbox is a feedback management solution that offers a holistic approach to collate customer feedback using an interactive user interface design and channelize it through the organization’s escalation matrix.
It is powered by intelligent cloud based analytics and reports which are redirected in real-time to the right people in the hierarchy for making
this effort actionable
Feedbox @ Home
The @ Home variant brings with it tools for not just feedback, tops it up with customer retention and loyalty management. Helps you woo your customers with offers and discounts on providing feedback about their last visit. This gives a twin advantage of collating analytics as well as retaining existing customers with promotions. Customers may choose to do this anytime through their FeedBox mobile app and not necessarily at the store / outlet, customers are more likely to give feedback at a later date
Feedbox for administrator
FeedBox-Biz, invite your customers to provide feedback and delight them with coupons on submitting feedback.
Analyze insights from your customers. Drive business growth by engaging with your customers directly.